Privacy policy

At Shopilefy, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how your personal data is collected, used, stored, and shared when you visit or make a purchase from www.shopilefy.com (the "Site"), operated/owned by Jayshree Dutta, a sole proprietorship based in India.

1. What Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

Payment Information

  • UPI ID

  • Credit/Debit Card Details

  • Other payment information processed securely through our payment gateway

Device Information

  • IP Address

  • Browser Type

  • Time Zone

  • Cookies

  • Website usage and browsing behavior

Order Information

  • Products purchased

  • Order value

  • Delivery status

  • Returns and exchanges

  • Shopping preferences

Marketing Preferences

  • Communication preferences

  • Interaction with promotional emails and advertisements

We collect this information when you place an order, subscribe to our newsletter, contact us, or browse our website.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Process payments securely.

  • Arrange shipping and delivery.

  • Send order confirmations and updates.

  • Provide customer support.

  • Personalize your shopping experience.

  • Improve our products and website.

  • Send marketing communications (only with your consent).

  • Detect and prevent fraud or suspicious activity.

  • Comply with applicable legal and tax requirements.

3. Sharing Your Information

We only share your personal information when necessary and with trusted service providers, including:

  • Shopify – Our eCommerce platform provider.

  • Courier Partners – Such as Blue Dart, Delhivery, Ecom Express, XpressBees, Shadowfax, and other logistics providers.

  • Payment Gateways – Such as Razorpay, Cashfree, PayU, or other secure payment processors.

  • Service Providers – Analytics, customer support, email marketing, and other operational services.

  • Government or Legal Authorities – When required by applicable Indian laws or legal requests.

We never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Storage & Retention

Your information is securely stored using Shopify's infrastructure, with data processed and stored on secure servers that may be located internationally.

We retain your information only for as long as necessary to:

  • Complete your orders.

  • Provide customer support.

  • Prevent fraud.

  • Meet accounting, taxation, and legal obligations.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze website performance, and display relevant advertisements.

You can manage or disable cookies through your browser settings.

Types of Cookies We Use

  • Strictly Necessary Cookies – Required for checkout, login, and website functionality.

  • Performance & Analytics Cookies – Help us improve website performance and user experience.

  • Marketing Cookies – Used to display personalized advertisements.

6. Your Privacy Rights (India)

You have the right to:

  • Access the personal information we hold about you.

  • Correct inaccurate or incomplete information.

  • Withdraw your consent for marketing communications at any time.

  • Request deletion of your personal information (subject to applicable legal requirements).

To exercise these rights, please contact us at:

📧 care@shopilefy.com

7. Data Security

We implement industry-standard security measures, including secure payment gateways, encryption, and controlled access to protect your personal information.

While we take every reasonable precaution, no method of internet transmission or electronic storage is completely secure.

8. Children's Privacy

Our website is not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page along with the updated effective date. We encourage you to review this page periodically to stay informed.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

Shopilefy

Business Name: Jayshree Dutta – Sole Proprietorship

📧 Email: care@shopilefy.com

📞 Phone/WhatsApp: +91-9973060422

🏢 Business Address: Jamshedpur, Jharkhand, PIN – 831005

Your privacy matters to us. Thank you for trusting Shopilefy. We're committed to safeguarding your information and providing a secure, transparent, and reliable shopping experience.